Smart governance is the need of the hour. If the citizen centric technological capabilities of governments are enhanced, it builds transparency, which will make the services offered more efficient and effective. This simply means, you need to transform your legacy IT systems from information storing silos to an information sharing system. This means, you need to change the architecture that is existent. The new architecture should be modeled in a way that it is future proof, flexible and scalable. Governments are planning smart cities, and your new model should be capable enough to fit the smart city environment.
Key Elements for E-governance
There are some technology trends that you need to adapt in your e-governance methods to enhance it, and make it future proof.
The concept of smart city needs to be thought through keeping in mind the M2M and IoT concepts. This is the future of technology, and you cannot build a smart city without IoT enabled machines
You will need to use social media interactions and analytics to build conversations, and ease the grievances. This is the tool for information dissemination, and conversations with public
Information is deployed across the target audience in a fast and innovative way with the help of cloud. You can even deploy the applications in a transparent and efficient manner with cloud computing
Now, that you know what technology trends will enhance your e-governance structure, here are some key elements that every smart government should consider deploying, before getting started.
Governments are planning to make their services efficient, and transparent. They need a model that enables a holistic data sharing environment across the different government bodies. If you need information for one purpose, the centralized database should be able to communicate the data in a fast and simplified manner. There are five main areas that you need to consider when you are planning for an e-governance model.
Citizen Centric Services
This is a holistic program that includes different integrated processes which are made accessible to the citizens delivered through multiple channels. These services are delivered using a single framework which is based on eligibility, demand as well as impact
Prevention against Fraud
For fraud detection and prevention, you will need to enable transparency across the system. For this purpose, you will need to introduce digitization across the system, so that information is moved from silos to the different processes using a channeled and integrated data flow mechanism
For e-governance, you will need to improve the operational efficiencies, which effectively means improve accountability across the different departments using different public/private partnerships. For this, you will need to streamlines the different processes within your government
E-governance requires support from IT to gain efficiency, which means you need to consider including agility in your systems. Data exchange within the system should be both configurable and scalable, and the different departments should be integrated into the system. This way the whole data exchange time and cost will be reduced, and efficiency will be improved
Analysis and Reports
Analysis of the whole system, and timely reporting will help understand the present state of the system, and thus offer tips into the decision making. This will impact the citizens, and the services that have been planned for them directly. With accurate analysis, you will be able to enhance the decision making capabilities
Key Considerations for IT Roadmap
To deliver the essentials, you will need to build an IT roadmap, which will essentially deliver the maturity model for e-governance. To work on the IT roadmap, you will need to consider a few factors which will help build efficiency.
Only digitization will not make the existing governance processes efficient. You will need to automate in a way that will improve the life of citizens, as well as offer ease in business engagements. A good citizen engagement model will deliver effective governance
You will need to work on the financial models that will help all the citizen centric initiatives. You will need to make the payment systems better, and integrate centralized procurement and payment methods. E-governance will check for the best financial models that will manage the budgets in a better way
It is important to convert your information storing systems to information sharing systems. When you are storing information, you will need a siloed infrastructure, which will not be of use in the e-governance structure. For this, you need public/private cloud, which will not only optimize costs but also reduce the complexity of deployment
In your e-governance structure, you will need to offer mobility solutions. This will help you reach out to a larger section of the population. This will also allow flexibility and interactivity as well as accessibility
Seamless Data Transfer
Legacy applications are deployed effectively as point solutions, which eventually require data exchange solutions. Such solutions can also be used offline, thus reducing the overall cost and effort. You should allow for integration with diverse applications, and programs to ensure free flow of data
Internet of Things
At a time, when smart cities are being considered to improve the infrastructure and facilities of the cities, you need to build connectivity with multiple systems and devices. This is where internet of things all development india will help build a more precise and accurate system. It will not just help in sharing information, but also in analyzing and predicting the future based on the real time data that is being shared by the systems and devices. This will help in making the smart cities’ scalable
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