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Testimonials: ST Creative has now worked with Semaphore Software for about 18 months. During that time we found them to be professional, supportive and friendly.

The Semaphore team is always prepared to go beyond normal expectations in order to deliver technological precision. Not only that, they also give great attention to design detail to always ensure a creative end result.

Claudia Napier
Managing Director
ST Creative; More Testimonials...

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Frequently Asked Questions

1. Which HRMS software do you use? Silver Touch Technologist. (STTL) uses Human Resource Information System (HRMS) for it's employees and management. Based on specific needs of the company's employees and the management, the HRMS system is customized software developed by an IT company jointly by the HR department of STTL. For providing user interface ASP.Net is used whereas for storing database SQL Server 2005 is used. Usage of advanced technology and sophisticated IT tools facilitate HRMS to access from web in a secured way within Intranet.

2. What are the factors that determine the HRMS used by a company and the investments that go into implementing a HRMS? As far as STTL is concerned, since the HRMS software is highly customized software based on requirements of the employees and the management, the factors are many. Database in HRMS system is highly secured with role based permission, security and accessing data centrally. Database stores in a table like structure with maintaining relation of existence thereby allowing the database to maintain data integrity and data redundancy.

3. What are the aspects that help in effective and optimum execution of HRMS? STTL has a dedicated full time staff for the effective maintenance and optimum execution of HRMS system. Moreover, the system also enjoys maximum support of employees and the management who on a daily basis utilize it for different purposes. The HR department of STTL, responsible for maintenance of system, constantly updates the HRMS. Based on requirements of the employees, it adds/modify the modules for their convenience and offers different facilities to them. Additionally HRMS system is an

Ideal means of communications between the employees of different department within the company
Provides data to support, document and monitor continuous growth.
Determine team/steering committee level of knowledge in organizational improvement process and research-based practices.
Create an organizational improvement planning calendar
Helps defining the organization's decision making process.
Verify & validate the organization's mission statement. Create an organized collective vision.

4. How effective is it in integrating the HR activities (policies) with IT?

Allowing access through web in Intranet helps in easiness and independent of computer platform.
A role based security is designed which prevents from tempering data, viewing information and carrying.
Helping functionality easiness, functional roles are available which provide way of data recoding, forwarding, authorizing and reporting.
It allows recording, viewing information for different location, plant, department and employee.
H.R.M.S. as whole can be easily viewed from different segments which are categorized as modules of system.
It is designed such a way that maintenance work will consume less effort.

5. What are the advantages/benefits of employing a good HRMS? HRMS in STTL has widely implemented modules. With the implementation of technology and advanced IT tools, customized HR modules were created to streamline the management of human resources and human capitals. It routinely maintains a complete employee database including contact information, salary details, Time keeping management, performance evaluation, policies, forms, personal insurance management, hand book, etc. of all employees. Advanced HR. module is integrated with knowledge management system to optimally utilize the expertise of all employees.

6. How does the use of a good HRMS help in benefits trickling down to the employees? Benefits to the employees are

Identification of employee's expertise tends to be better utilization of knowledge base.
Identification of employee's key skills for retention excellence.
Increase healthy impact by on time and accurate performance appraisal.
Increase effectiveness in employee recruiting process.
Single entry system meeting multiple and various reporting requirements.
Helps creating a collaborative and continuous improvement culture ensuring that all employees are achieving the higher level.
A collegial flexible work place, Employee input in to how the work gets done, trust in senior management and lack of hierarchy flexible work arrangement.
Time saving, easy to use web-based management system for creating, implementing, and monitoring organization improvements plans.
Helps insure coordination of effort and resources.
Focuses and aligns staff development and resources.

7. What are the margins of error and how do you rate the performance level of your current HRMS? There is very minimal margin of error as the maintenance and updation, in the form of addition/modification of HR modules in the HRMS system, is carried out on regular basis. The performance level of HRMS system is optimum.

8. What are the unique areas in which your company uses HRMS effectively? The HRMS system, implemented at STTL, is a highly sophisticated and latest version implemented by any pharmaceutical industries. Experts, who assisted in making the software, are often called as consultants by many reputed pharmaceutical companies to seek suggestion and advice on the implementation of HRMS software in their own industry.

STTL has customised its HRMS system according to the needs and requirements of its employees and management. It consists of:

Employee Information: It consists of employee's personal, Academic, Training, Experience, Leave, Job description and Pay & Wages information at single point of access.
Leave Management: Leave allocation and movement can be easily traced out.
Staffing: It helps in Vacancy and Interview management.
Training Program: It evolves around employee's training given for the skill improvement.
Insurance: It helps in insurance management easily.
Performance Planning: It is evolved around individual's performance appraisal system.
Policy dock: It helps in management of policy document at a single repository.
Climate Survey: Employee can do online survey about company's climate.
Suggestion: Employee can post suggestion of any kind towards company's benefit.
Message Centre: It enables employee seeing critical and notification kind of message from single point.
Opinion Poll: Easy, faster, Secured and Confidential way of collecting Opinions Company wide.
Budget: It's an expense centric budget allocation and consumption tool.
Pay Package: Employee's salary & income tax package involves faster, easy and automatic calculation.

9. What are the long term benefits? Since the HRMS software at STTL is a customised one, we have flexibility and advantage of adding more features and HR modules based on highly specific requirements of the employees and management. In the long run, the HRMS system will make the communication better between the employees and the respective departments of the company.

10. How do you plan to mine out maximum benefits from the system? Any plans to incorporate further additions/improvements or enhancing the software? HR development has been given due importance by STTL and as part of this, there is a special focus on employee development activities in the company. STTL is using innovative ways to motivate and support the needs of the employment and it has successfully used HRMS system to cater to the requirements.

On regular basis, HRMS system has been updated, several new modules are introduced and services are being provided to employees to maximise their involvement in the company. Recently online HRMS Newsletter has been introduced to share important news/information to the employees. Through this, STTL is also involving employees to participate in the process of sharing their knowledge and expertise with the other departments of the company.

11. What were the challenges faced by your company in which HRMS helped you to successfully deal with it?

Identification of employee's expertise tends to better utilization of knowledge base.
Identification of employee's key skills for retention excellence.
Increase healthy impact by on time and accurate performance appraisal.
Increase effectiveness in employee recruiting process.
Helps insure coordination of effort and resources.
Focuses and aligns staff development and resources.

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