Differentiator of SilverODC
Partners, not Vendor
Silver Touch has understood that now traditional IT outsourcing development does not add value to client if its taken up as vendor. Partner understands the business and take up accountability to deliver what has been defined under contractual obligations. Silver Touch does this responsibly.
Silver Touch is a partner, not a vendor
Though there are seemingly unfavorable factors such as differences of geographies, cultures and time zones, Silver Touch's commitment is to excellent team collaboration with our partners(clients). Silver Touch has observed tremendous success of this approach being helping hand of clients in IT innovations and R&D of new solutions. Silver Touch's friendly approach has enabled our teams to build happy, private relationships with client’s team members.
Silver Touch developers are always motivated and guided to put them into client’s shoes. They are encouraged to understand business processes, challenges, improvements expected apart from scope of work, business process flow charts and testing of software solutions. This approach saves lot of time in iterations of software scope and agile development becomes more productive.
Business dynamics always effects planning of software development roadmap. There are industries which are prone to frequent changes and much more competition.
On-demand technology services for such agility are a challenge to traditional businesses having software development as unit. SilverODC not only takes care of daily software development work, an ad-hoc requirement of clients are also taken care. Silver Touch maintains appropriate bench pool to serve such demand.
Security and IP Protection
SilverODC are having strict security norms to protect client's Intellectual Property. Business model of SilverODC is designed such a way that client can build Intellectual Property and own the rights of it.
Each ODC units are having biometric physical access controls, world class firewalls and strict end point security at work stations.
Silver Touch ensures following in place to protect client's rights-
- Non-disclosure agreement with client
- Non-disclosure agreement with employees
- Data security policy complaint to ISO 27001 standards
- CCTV Surveillance of ODC center
- End Point security and Firewall
Quality Management in ODC
Silver Touch is CMMi-5, ISO 27001, ISO 20000(ITIL) certified company. Offshore development centers will also get benefits of such certifications by obvious extension of processes from Silver Touch.
Silver Touch can help its clients achieve compliance level for CMMi levels and other key certifications for IT. Software development life cycles and testing services are optimized as per CMMi-5 standards. This can help clients get qualitative output for their product or services.