MANILA, Philippines — The emergence of the Philippines as an offshore destination is also allowing non-call center firms like Kaisa Consulting to expand its client base. 

Kaisa Consulting is the sole education partner of German software giant SAP in the Philippines. The company offers training courses on SAP. 

The company currently provides SAP education and consulting services to more than 50 local corporate clients. 

Teh Opinion, Kaisa’s managing director, believes there is a market for the company’s services within the business process outsourcing sector. 

“With the advent of offshoring, numerous global companies who are using SAP are now outsourcing transaction processing, data analysis and ERP (enterprise resource planning) consulting and implementation to the developing nations such as India and the Philippines,” she said, replying to questions via email. 

“Not only for cost efficiencies but also because of the availability of quality ERP resources in these countries,” she added. 

Kaisa, a member of the Ramcar Group of Companies, known popularly for manufacturing car batteries, recently opened a facility in Makati City “to bring the company closer to corporate and independent clients”, said Kaisa president Ramon Agustines. 

Ramcar’s corporate headquarters is in Quezon City. 

SAP’s client base in the Philippines is largely from the corporate sector but the software maker, and rival vendors including Oracle Corp., has been introducing versions of its core ERP tools to fit smaller businesses. 

Two separate product sets called SAP All-in-One and SAP Business One have been launched by SAP locally. Ramcar itself is using SAP for its operations. 

“All-in-One is a pre-configured system that still uses the same SAP ERP so it’s really not a different product,” Opinion said. 

She added: “However, this does not mean that SAP has lost focus on the large enterprises. These are not competing but rather complementing products.” 

( www.inquirer.net )