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Testimonials: ST Creative has now worked with Semaphore Software for about 18 months. During that time we found them to be professional, supportive and friendly.

The Semaphore team is always prepared to go beyond normal expectations in order to deliver technological precision. Not only that, they also give great attention to design detail to always ensure a creative end result.

Claudia Napier
Managing Director
ST Creative; More Testimonials...

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Microsoft Dynamics CRM Services

Our constant efforts to make our clients more efficient, Semaphore Software has taken a leap ahead by implementing Microsoft Dynamics CRM to automate entire sales and support processes. Semaphore has become one of the first live sites in western India region. We believe that what we do should be done keeping our customers as focal point. And hence Semaphore proudly announces to offer its comprehensive Consulting services for Microsoft Dynamics CRM.

What is Microsoft Dynamics CRM 4.0 all about

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes along with native Microsoft Office Outlook integration Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.

Marketing: A clearer view of customers and more informed marketing investments

Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for:

Customer Segmentation

Campaign Planning and Execution

Data Extraction and Cleansing

Analytics and Reporting

Marketing/sales Collaboration Tools

Information Sharing Portals

Sales: Get more leads and close more business

Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:

Lead and Opportunity Management

Account And Contact Management

Territory Management

Forecasting And Sales Analytics

Offline And Mobile Device Access

Quick Access To Products, Pricing, And Quotes

Customer Service: Provide more value to customers

Respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability. Microsoft Dynamics CRM provides functionality for:

Account And Contact Management

Case And Interaction Management

Product And Contract Management

Knowledge-Base Management

Service Scheduling

Workflow Across Teams And Groups

Service Reporting And Analytics

To know more about MS Dynamics CRM 4.0 Click here

What we can do for you:

Consulting Services
Semaphore Software has developed strong expertise on various industry domains. Being partner of SAP B1 in the region, we have strong industry understating in terms of Business Processes, productivity measures, sales force effectiveness etc. Adding to this, we ourselves use Dynamics CRM for entire sales team operating in both Domestic and International markets. Our experts can come, sit with your team, understand your ground realities and suggest how to implement Dynamics CRM into your esteemed Organization.

Installation
Semaphore Software is accredited Microsoft Gold Partner. This proves our capabilities to understand our client’s infrastructure and install and configure the entire CRM suite. Complex installation process involves deep knowledge of Network configuration, Active Directory Configuration, MS Office integration, SQL server integration etc. But we suggest not to worry. We are always there to help our clients for such complex work yet easy to manage solutions.

Implementation
Our Functional and Technical team has always helped us clients with faster implementation. Dynamics CRM is a wonderful product to use. With user friendly features, our team can educate sales teams on how to use CRM product. We value our client’s time, and hence we design special plan to implement this product. MS Dynamics CRM has inbuilt customization facilities, which can lead to faster preference setup resulting faster implementation.

Support and Customization
Semaphore has got recognition from its domestic and international clients in world class support services. Being a software development company, Semaphore has strong expertise in Microsoft technologies. Semaphore development team comprises certified software programmers from Microsoft. This gives leverage to Semaphore customizing Dynamics CRM as per client’s requirement. Client will get complete customization of Dynamics CRM with all quality compliance of CMMi level 3 and ISO 9001:2000.

We request to give us fair chance to explain about MS Dynamics CRM solution and how we can help you. Just Contact us

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USA :
201-777-2366

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+44 (0)124-520-6182

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+ 33 (0)1-71-11-84-64

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+49 (151) 57131585

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+91-79-26563158

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