Testimonials
"I have been very impressed with the work Semaphore has done for us - on a number of levels. Design has been excellent. Testing the system has been much easier as the quality of their code has been so good that there is much less de-bugging than normal. Lastly I have been very impressed how everyone on the project has adapted when deadlines or deliverables have been re-prioritised. I really get the feeling their staff are energised by the success of our project."

Steve
ProAcumen Ltd
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Company Quality

Quality

Semaphore maintains consistent high quality level at every aspect of business. Quality Assurance both at product and processes levels is given a key importance at Semaphore.

Semaphore’s Quality policy is :

"Deliver defect-free products, software solutions and services, adhering to quality, scheduled time and customer expectations"

Semaphore achieves this by excellence, through: -
People development and participation
Process improvement on a continuous basis
Productivity enhancement by smart working
Profit sustainability by cost control
In this endeavour, we shall-
Set up and implement world class systems and processes Sensitize and raise our quality consciousness
Continuously strive for improvements to make quality a way of life
Meet all applicable environmental, health and safety standards and demonstrate corporate citizenship on an ongoing basis

Our Core Values

  • Stewardship : Building a heritage for future generations, acting with an owner mentality, developing people everywhere we are and meeting our commitments to all internal and external stakeholders
    Best People : Attracting and developing the best talent for our business, stretching our people and developing a "can do" attitude.
    Client Value Creation : Improving our clients' business performance, creating long-term, win-win relationships and focusing on execution excellence.
    One Global Network : Mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world.
    Respect for the Individual : Valuing diversity, ensuring an interesting and inclusive environment and treating people as we would like to be treated ourselves.
    Integrity :Inspiring trust by taking responsibility, acting ethically and encouraging honest and open debate

Quality Processes - The Backbone of Technology

Technological expertise would fall flat without robust processes at the back end. That's why we have honed our internal processes as much as we have built up our industry knowledge and technical capabilities.

Our proprietary Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals uses the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.

Quality Management

Realizing that the quality of product or service is highly influenced by the quality of processes to develop and maintain them, Semaphore has established and follows a documented quality management system in conformance to various requirements of ISO 9001: 2008, ISO: 27001 and CMMi Level-3 for software development. Quality management system is reviewed and improved on a continuously.

The organization follows process approach, wherein: -

  • Various core/critical processes and their interactions affecting quality of our product and service offerings have been identified. These include processes for management activities; provision of resources; product realization; and measurement, analysis, and improvement.
    Criteria and methods required to ensure operation and control of these processes have been determined.
    Core/Critical Processes have also been documented and distributed to all concerned across the Company.
    Information necessary to support the operation and monitoring of these processes is made available to the concerned professionals.
    System to monitor, measure and analyze these processes and to implement preventive and corrective actions to achieve planned results and continual improvement has been established.

Quality Certifications

  • The Company's capability to "design, develop, and implement software solutions" has been certified under provisions of ISO 9001: 2008 by International Certification Ltd.UK (Ukas Quality Management).
    Our software processes have also been appraised to be operating at CMMI Dev maturity level 3 by DQS India (SEI Partner).
    The Company is further improving its software processes and is aiming for CMMI Level 5 maturity by mid of 2009.
    The Company is further improving its software processes and is aiming for CMMI Level 5 maturity by mid of 2009.
    Microsoft Gold Partner
    Apple Development Centre partner for iPhone Applications
    The best System Integrator in Gujarat - Data Quest Award for the year 2006.
    Best upcountry partner for 2007-2008 from IBM
    IBM Premium Business Partner
    Oracle Certified Partner
    SAP Channel Partner


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  • Contact Us
    USA ContactUSA :
    201-777-2366
    UK ContactUK :
    +44 (0)124-520-6182
    Australia ContactAustralia :
    +61 390-178-150
    Netherlands ContactFRANCE :
    + 33 (0)1-71-11-84-64
    Germany ContactGERMANY :
    +49 (151) 57131585
    India ContactINDIA :
    +91-79-26563158
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