Offshore Development

Offshore Development
Services

Offshore Software
Development Process

Offshore Software
Product Development

IT Staff Augmentation

Offshore Development
Centre

Global Application
Delivery Model

Offshore Engagement
Model

Testimonials: ST Creative has now worked with Semaphore Software for about 18 months. During that time we found them to be professional, supportive and friendly.

The Semaphore team is always prepared to go beyond normal expectations in order to deliver technological precision. Not only that, they also give great attention to design detail to always ensure a creative end result.

Claudia Napier
Managing Director
ST Creative; More Testimonials...

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Support and Maintenance Services

Offshore software product support has become the key business issue now days. As the end users are finding it very vital to have a critical software product solutions. The user needs instant help to resolve their issues, help them to use software effectively and utilize their time towards business issues. Semaphore's integrated software product support architecture is a unique combination of the technology expertise and customer interaction skills for supporting customers. Our outsourced software product services architecture works at four levels, covering your entire set of requirements when it comes to providing support services. Semaphore's integrated product support architecture is a unique combination of the technology expertise and customer interaction skills for supporting customers.

Our dedicated teams of experienced and value-driven professionals works closely with each customer to help design, develop, and implement unique process solutions to meet their customer's specific needs. We have a proven track record of servicing small, mid-size and large 'Fortune 500' clients. Contact Semaphore to see how we can provide your company innovative end-to-end services that will yield immediate and significant cost savings.

India has got strategic advantage of skilled resources pool having fluent English with competitive value proposition. Instead of having engineers onsite providing telephonic , chat or email support to local client, Semaphore Offshore support centre can give same level of support in the same time zone but with comparatively lower operational cost.

Services offered:: Technical service and support desk; Helpdesk management; Managed IT services; 24*7 Technical Voice based customer contact centre

Key features of outsourced software product support:: Our core proficiency lies in understanding customer problems and giving expert solutions leveraging our trouble shooting skills, particular product knowledge and technological depth.; Technical suggestion and solutions to problems involving customer escalations, high severity problems and knowledge & experience based support on multi-vendor platforms, operating systems, network issues and applications to customers, OEMs, developers, system administrators and field service providers.; Depth and breadth of people, processes and the essential experience on supporting a huge number of technology products on different industry standard platforms, operating systems and applications.

You can add up on us for speedy response and decision of your customer issues, better quality of support, better customer approval and better use of the support dollars.

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Contact Us

USA :
+1 201 299 3529

UK :
+44 (0) 127-736-4689

Australia :
+61 390-178-150

FRANCE :
+33 (0)9-51-93-60-61

INDIA :
+91-79-26563158

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